CIBC Bank Customer Service, Phone Numbers and Support Resources
Please note that we are not authorised to provide any investment advice. The content on this page is for information purposes only.
The CIBC Bank is in business to cater to the financial needs of its valued customers. If you are one of them or plan to become one in the near future then you will be in very good hands! The CIBC Bank Customer Service can address any concerns you may have. This is the case whether you are an existing bank customer or a prospective one.[br]
The CIBC Bank is in business to cater to the financial needs of its valued customers. If you are one of them or plan to become one in the near future then you will be in very good hands! The CIBC Bank Customer Service can address any concerns you may have. This is the case whether you are an existing bank customer or a prospective one.[br]
CIBC offers you plenty in terms of banking. The financial institution can help you to buy your first home, manage your debt and plan for your retirement. Everyday banking is available at 4,000 locations. If you need to locate the closest CIBC branch to you, learn more about rates and fees or start a new account then visit the bank’s website at www.cibc.com.
Online banking is very easy and effective to do if you bank with CIBC. If you have a particular question to ask then before contacting the CIBC Bank Customer Service Department visit the “Contact CIBC” page found at the website. Type your question into the space provided and then click “Ask.”[br]
Another option for you that is available on the same web page of the CIBC banking site is to look to the right hand corner where there is a section titled “Top Customer Questions.” See if your question is answered here before picking up the phone and dialing. Some of these questions include:
• How do I register for Online Banking?
• How do I apply for a CIBC VISA card?
• What information do I need to send/receive a wire transfer?
Phone Numbers and Support
Sometimes you are faced with a situation that requires verbal communication. If you need to call the CIBC Bank Customer Service Department then you will be glad to know that the full-service telephone banking is available 24 hours a day, seven days a week. Here are some telephone numbers that can be very beneficial for you:
General Banking
1-800-465-2422 (English)
1-888-337-2422 (French)
Telephone Banking
1-800-872-2422
Online Banking
1-888-872-2422
CIBC Credit Card Services
1-514-861-4653 (This is not a toll free number)
CIBC Mortgages
1-888-264-6843
If you have a complaint and do not feel comfortable discussing it with an employee at the CIBC Bank Customer Service Department then you can get in touch with the CIBC Customer Care directly. This department is open from Monday to Friday from 9 AM to 5:30 PM, Eastern Standard Time (EST). If your complaint has not been sufficiently dealt with then contact the CIBC Ombudsman at 1-800-308-6859.
